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Resources

'16 Spring Conference Presentation: Why Does Improving Patient Experience and Hospital Financial Performance Begin with Strategic and Leadership Development?
Dr. Lihua Dishman presented her quantatative study on the impact of improved patient experience on hospital financial performance.
'16 Spring Conference Presentation: Creating the Ideal Patient Experience
Linda Larin, Associate Hospital Director for Cardiovascular and Neurosciences Programs presentation about the development and execution of their new patient experience program. 
'16 Spring Conference Presentation: Embracing the New Paradigm
Keynote speaker, Chris Bevolo, author of “Joe Public Doesn’t Care About Your Hospital” and “Joe Public II: Embracing The New Paradigm” shares tips for embracing the digital and content marketing mindset that are sure to get your team thinking about healthcare marketing in new and innovate ways.  
'15 Fall Conference: MSHPM State of the Society
In his 2015 "State of the Society" address, MSHPM President John Berg recaps some of the emerging trends in health care today, provides an update on the state of MSHPM including SHPMD affiliation, and highlights some of the ways you can get involved in MSHPM.
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